Refund Policy
of eComments imweb24
Consumers are entitled to a right of revocation in accordance with the following conditions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity.
Cancellation policy
Right of cancellation
You have the right to revoke this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day of conclusion of the contract.
In order to exercise your right of revocation, you must inform us by email or contact form (mail@ecomments.xyz or contact form) with a clear statement of your decision to revoke this contract.
To comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of the revocation
If you revoke this contract, we will refund to you all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a different method of delivery from the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive your revocation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless explicitly agreed otherwise with you; under no circumstances will you be charged for this refund.
Lapse of the right of revocation
The right of revocation expires prematurely if we have commenced performance of the contract after you have expressly agreed that we shall commence performance of the contract before the end of the revocation period and you have confirmed to us your knowledge that you will lose your right of revocation by giving your consent to commence performance of the contract.
